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AI support for chat, voice, email & social

Every question is a sale waiting to happen. AI support answers it before the buyer moves on.

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  • Live in minutes
  • No credit card to try
  • Human handoff built in

  • Shopify
  • Gmail
  • WhatsApp Business
  • Instagram
  • Facebook
  • ZendeskSoon
  • HubSpotSoon
  • SalesforceSoon
  • FreshdeskSoon
  • OdooSoon
  • LinkedInSoon
  • TikTokSoon

Unified AI inbox

Easy or not,your AI support has it.

An AI support agent works through multi-step questions with your policies, documents and each customer’s history.

All Conversations

Metissayel Wangara

metissayel@gmail.comLyon, France

Conversation started from Instagram · 10:02 AM

  • Answers the hard ones

    Pricing, policy edge cases and troubleshooting, all handled by automated customer support.

  • Replies ready to go

    Your AI support agent drafts the reply. You hit send or edit.

  • Know the buyer

    Source, history and mood beside every chat. Automated customer support, with context.

Platform

AI support on every channel,from first hello to sale.

Enlight AIAI front desk

It knows your catalog.

Your AI support agent learns your site, docs and Shopify products, synced daily. You only see what needs a human.

Build your agent
Unified inboxOmnichannel

Six channels, one inbox.

A DM from an ad, a call at closing, an email at midnight. Automated customer support covers all.

AI automationWorkflows

Follow-ups that close.

A pricing question gets an answer and a WhatsApp follow-up. That’s automated customer support.

  1. AI replies
  2. Email follow-up
  3. Calls back
  4. Hands off

Voice AI support

Every call answered.Even the 2 a.m. ones.

Callers get answers from your knowledge base, not a voicemail beep. Automated customer support, with a voice.

  1. AI support picks up day or night, weekends and holidays too, so leads never wait.

  2. Callers talk. Automated customer support listens.

  3. Pick from five voices for your AI support agent, then set greeting and hours.

  4. Transcripts and outcomes logged. Customers tap Call me and your AI support agent rings back.

Build your voice agent

Integrations

Your stack, intact.Enlight slots in.

Automated customer support that fits your stack, with Shopify, Gmail, WhatsApp, Instagram and Facebook built in.

  • Shopify (Ecommerce)
  • Gmail (Email)
  • WhatsApp Business (Social & messaging)
  • Instagram (Social & messaging)
  • Facebook (Social & messaging)
  • Zendesk (Helpdesk)Soon
  • HubSpot (CRM & ERP)Soon
  • Salesforce (CRM & ERP)Soon
  • Freshdesk (Helpdesk)Soon
  • Odoo (CRM & ERP)Soon
  • LinkedIn (Social & messaging)Soon
  • TikTok (Social & messaging)Soon

Analytics

See what sells.Cut what doesn’t.

Your AI support tracks first response, satisfaction, resolution and volume in real time, calls included.

See it in action

  • 80%+Questions resolved by AI support
  • 24/7Always answering, never on hold
  • 6Channels in one inbox
  • 5Natural AI voices to choose from

Why Enlight

Slow replies lose sales.Fast AI support wins them.

Buyers leave when nobody answers. AI support answers right away, every time.

Support before and after Enlight
TopicBeforeEnlight
Response timeBefore: Leads wait in a queue.Enlight: AI support answers in seconds.
ChannelsBefore: Ads drive DMs nobody answers.Enlight: Six channels, one AI support agent.
AutomationBefore: Bots that loop until buyers give up.Enlight: Automated customer support that gets intent.
Follow-upBefore: One reply, then the lead goes cold.Enlight: Email and DM follow-ups, plus a callback.
Hand-offBefore: Buyers repeat themselves to every agent.Enlight: Hand-offs arrive with transcript, intent and sentiment.
InsightBefore: Guesswork about what sells.Enlight: Live numbers on every call, chat and lead.

Drop in your website.Get an AI support agent.

Test-drive AI support on your own site before you pay. No setup call. No credit card.

  1. 01Pick a chat or voice agent.
  2. 02Tell Enlight about your business.
  3. 03Add your website and documents.
  4. 04Enlight trains your AI support.
  5. 05Test it. Go live.

Security & privacy

Buyers trust you.We keep it that way.

Your customers share a lot with your AI support. So only the teammates you choose get in.

  • Encrypted in transit

    Every chat, sign-in and API call travels over HTTPS.

  • Two-factor sign-in

    A second step at login, so a stolen password isn’t enough.

  • Hashed passwords

    Passwords are hashed, never stored as plain text.

  • Support access on record

    If our support team opens your account, it’s logged by name.

  • PCI DSS
  • SOC 2 Type I
  • ISO 27001
  • GDPR

FAQ

Before you buy.Quick answers.

All about automated customer support.

Try it on your website

  • AI support answers your customers’ calls, chats, email and DMs, 24/7. Enlight’s AI support agent learns your website and passes chats that need a person to your team.

  • Live chat makes buyers wait for a person. Automated customer support answers at once, on the phone too.

  • Minutes. Add your website, pick a voice and paste one snippet. Test your AI support agent, then go live.

  • Yes, 24/7, in a natural voice you choose. Every call is logged with its outcome.

  • On website chat, your team takes over with the transcript, intent and sentiment attached. On calls, Enlight takes a message and logs a summary.

  • Today: Shopify, Gmail or any mailbox, WhatsApp Business, Instagram and Facebook. Coming soon: Zendesk, HubSpot, Salesforce and more.

  • Yes. Every chat, sign-in and API call runs over HTTPS, and your team signs in with two-factor authentication.

  • Yes. Build a working agent from your website right here, no signup or card. Watch AI support answer, then pick a plan.

Every buyer, answered.Start with Enlight today.

Put an AI support agent on every call, chat and message in minutes.

Get started Build your agent